Terms and Conditions
Terms and Conditions
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These Terms and Conditions govern your use of the website https://shinnyarts.com and the purchase of products from ShinnyArts. By accessing this website and/or placing an order, you agree to be bound by these Terms and Conditions in accordance with the applicable laws of Pakistan.
1. General Information
ShinnyArts operates as an online store offering personalized gifts and accessories across Pakistan. All products displayed on the website are subject to availability.
ShinnyArts reserves the right to modify, update, or discontinue any part of the website, including products, pricing, or these Terms and Conditions, at any time without prior notice.
2. Orders and Acceptance
By placing an order on our website, you confirm that all information provided is accurate and complete.
All orders are subject to acceptance and availability. ShinnyArts reserves the right to refuse or cancel any order for reasons including, but not limited to:
- Incorrect or incomplete customer information
- Product unavailability
- Pricing errors
- Suspected fraudulent or unauthorized activity
Order confirmation may be subject to verification via phone call or WhatsApp before dispatch.
3. Pricing and Payment
All prices listed on the website are in Pakistani Rupees (PKR).
We offer Cash on Delivery (COD) and may offer online payment options where applicable. ShinnyArts reserves the right to revise prices at any time without prior notice.
4. Customized Products
ShinnyArts specializes in personalized products created based on customer-provided details such as names, initials, or messages.
Customers are solely responsible for ensuring that all customization details are accurate at the time of placing the order. ShinnyArts shall not be held liable for any errors resulting from incorrect information provided by the customer.
Due to the customized nature of these products, returns and exchanges are limited as outlined in the Returns and Refund Policy section.
5. Shipping and Delivery
ShinnyArts delivers across Pakistan.
Estimated delivery timelines are between 3 to 7 working days; however, delivery times may vary depending on location, product type, and external factors.
Delays may occur due to circumstances beyond our control, including but not limited to public holidays, weather conditions, courier delays, or operational disruptions.
6. Returns, Exchange, and Refund Policy
Due to the personalized nature of our products, returns and exchanges are generally not accepted.
Exceptions may apply in the following cases:
- The product received is damaged
- The wrong item has been delivered
Customers must report such issues within 48 hours of receiving the product and provide supporting evidence such as photographs or videos.
If a claim is approved, ShinnyArts may offer a replacement or refund at its discretion. Approved refunds are processed within 5 to 10 working days.
7. Intellectual Property
All content available on this website, including but not limited to images, product designs, logos, text, and graphics, is the intellectual property of ShinnyArts.
No part of this website may be copied, reproduced, distributed, or used without prior written consent from ShinnyArts.
8. Privacy and Data Protection
ShinnyArts respects the privacy of its customers. Personal information collected during the ordering process is used solely for order processing, delivery, and customer support.
We do not sell, trade, or share customer data with third parties except as necessary to fulfill orders (e.g., courier services).
9. Prohibited Use
You agree not to use this website for any unlawful or unauthorized purpose. This includes, but is not limited to:
- Providing false or misleading information
- Attempting to disrupt or interfere with the website’s functionality
- Engaging in fraudulent activities
10. Limitation of Liability
ShinnyArts shall not be held liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of products.
Our liability is limited to the value of the product purchased.
11. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.
Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Pakistan.
12. Contact Information
For any inquiries regarding these Terms and Conditions, you may contact us at:
Email: shinnyart.pk@gmail.com
Phone/WhatsApp: +92 332 3464601
Website: https://shinnyarts.com