What is your return or exchange policy?

You have 7 days from the date of delivery to claim for the return or exchange.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

This is only applicable for orders delivered within Pakistan.

How do i apply for the return?

To start a return, you can contact us at shinnyart.pk@gmail.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at shinnyart.pk@gmail.com.

When will my return be processed?

 We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not within 5-7 working days.

Do you offer refund?

it is unfortunate that, refunds are not possible but if  we won't be able to offer an exchange or any solution then we may offer a refund.In the case of REFUND shipping and handling charges will not be refunded. 

Please allow us 8-10 working days for processing refund.