What is your return or exchange policy?
You have 7 days from the date of delivery to claim for the return or exchange.
This is only applicable for orders delivered within Pakistan.
How do i apply for the return?
To start a return, you can contact us at shinnyart.pk@gmail.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at shinnyart.pk@gmail.com.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not within 5-7 working days.
it is unfortunate that, refunds are not possible but if we won't be able to offer an exchange or any solution then we may offer a refund.In the case of REFUND shipping and handling charges will not be refunded.
Please allow us 8-10 working days for processing refund.